Cancellation and RefundPolicy

Effective and Last Updated: 2-24-2012

1) Cancellation Policy

Yceeya believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 72 hours of placing an order.

2) Refund Policy

When you buy our services online, your purchase is covered by our two weeks money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. To request a refund, simply contact us with your purchase details within twenty one (21) days of your purchase. Please include your payment info or order number (sent to you via email after ordering) and tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered such as events, installation service and provided knowledge. Refunds are being processed within 21 days period.